Posted on August 23, 2015 · Posted in

Eliza Customer Care - Red Skios

Eliza Customer Care uses cutting edge natural language processing technology provided by IBM Watson to offer a unique business perspective from the automation of processes and real time analytics. This technology can drastically reduce e-mail backlog, provide immediate and automated replies, improve consistency in customer care interactions, automate daily basis processes, train agents faster, segment target audiences and increase efficiency and productivity.

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